Privacy Policy

Effective date: January 15, 2026 · Last updated: January 15, 2026

This Privacy Policy describes how FENIX PRODUTOS DIGITAIS LTDA ("we", "us", or "our") collects, uses, stores and protects personal data of visitors, prospective clients and clients who interact with this website or with our commercial operations. This policy is issued in compliance with the Brazilian General Data Protection Law — Lei Geral de Proteção de Dados Pessoais (LGPD, Law 13.709/2018) and applicable regulations.

1. Data Controller

The data controller responsible for the processing activities described below is:

2. Personal Data We Collect

We collect only the personal data strictly necessary for the purposes described in this policy:

• Identification data: name, email address, telephone number, professional role, organization name.
• Interaction data: messages sent to us, subjects of inquiry, records of contact.
• Navigation data: IP address, browser type, operating system, pages visited on this website, session duration, referral source.
• Contractual data: when a commercial engagement is established, additional data required to issue fiscal documents and fulfill the contract, such as billing information and tax registration numbers.

3. Purposes of Processing

We process personal data for the following purposes:

• Responding to inquiries and providing information about our services;
• Establishing and executing commercial contracts;
• Issuing fiscal documents and complying with Brazilian tax and accounting obligations;
• Improving the security, quality and functionality of this website;
• Complying with legal, regulatory and judicial obligations.

4. Legal Bases

Processing activities are grounded on one or more of the following legal bases established in Article 7 of the LGPD: consent of the data subject; execution of a contract; compliance with a legal or regulatory obligation; legitimate interest of the controller; and regular exercise of rights in judicial, administrative or arbitration proceedings.

5. Data Sharing

We do not sell personal data. We may share personal data only when strictly necessary and with the following categories of recipients:

• Accounting and legal service providers, under confidentiality obligations, to comply with tax and legal duties;
• Technology providers hosting or supporting this website, under contractual data protection commitments;
• Public authorities, when required by law, court order or legitimate regulatory request.

6. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable law. Fiscal and contractual records are retained for the periods established in Brazilian tax and civil legislation. Data collected for pre-contractual interactions is retained for a reasonable period following the last interaction and then anonymized or deleted.

7. Data Subject Rights

Under the LGPD, data subjects have the right to:

• Confirm the existence of processing activities;
• Access their personal data;
• Correct incomplete, inaccurate or outdated data;
• Request anonymization, blocking or deletion of unnecessary or excessive data;
• Request data portability to another service provider, under regulatory conditions;
• Request information about entities with which data has been shared;
• Revoke consent at any time, with the effects provided by law.

Requests may be sent to the email or postal address indicated in section 1.

8. Security Measures

We adopt technical and administrative measures to protect personal data against unauthorized access, accidental or unlawful destruction, loss, alteration, communication or any form of inappropriate or illicit treatment. These measures include access controls, encryption of stored and transmitted data where applicable, and internal procedures for handling data incidents.

9. Cookies and Similar Technologies

This website may use cookies and similar technologies to enable basic functionality, measure navigation patterns and improve user experience. Users may configure their browsers to reject or delete cookies. Disabling cookies may affect the availability of certain features.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our operations or in applicable law. The current version and effective date are indicated at the top of this page. Continued use of the website after publication of a revised policy constitutes acknowledgment of the update.

11. Contact

Questions or requests regarding this policy or the processing of personal data may be directed to: